NVA Pawcast

Empathize with clients without sacrificing your sanity

March 06, 2023 Turpin Mott
NVA Pawcast
Empathize with clients without sacrificing your sanity
Show Notes

In this episode, NVA’s Chief Community Officer, Turpin Mott, is joined by Dr. Daniel Randall from NVA’s Foothill Veterinary Hospital in Greenville, South Carolina. 

Here are the timestamps of their chat:

Q: Can you share more about your background?

A: {0:44 – 3:54}


Q: In the time you grew Foothills Animal Hospital from 1 doctor to 8 doctors, what’s one thing you’re most proud of?

A: {4:08 – 6:25} 


Q: What’s the most-needed skill or teaching that a new grad needs to be effective?

A: {6:51 – 9:13}


Q: How do you empathize with your clients without crossing your boundaries or sacrificing your own sanity?

A: {9:47 – 13:09}


Q: What are your approaches to a successful veterinary career?

A: {13:22 – 19:08}


Q: What’s one piece of advice you would give to new doctors?

A: {19:34 – 21:31}